Russell Watergardens & Koi was Founded upon an Uncompromising Commitment to Professionalism, Innovation, Outstanding Customer Service, and Attention to Detail.
John started his first business in 1997, and has owned a retail/wholesale business since 2001, and a manufacturing business since 2003. John designed and engineered all of Russell Technologies™ equipment and products seen on this web site.
John created Russell Technologies™ - and all it's product brands, RW Distributing, the Original pondless waterfall, the patented backflushable waterfall filter, the Hybrid Pond™, CrossOver Pond™, and Bubbless Koi Pond™, the ULTIMATE pondless waterfall design concepts, and each of the company web sites. John is also a nationally recognized writer, educational speaker, water feature photographer, and instructor on all aspects of water features and profitably managing businesses through ever-changing economic times. His proudest accomplishment was marrying up and landing Pamela back in 1993. John is also an avid golfer and divides his time between Seattle, Wa. and Tucson AZ.
Pamela has been in the retail customer service marketplace since 1982. She has been involved with customer service in upscale retail department stores, leisure and business travel industries. She has been a business owner since 1997 and a retail/wholesale business owner since 2001. Pamela has worked as a water feature designer and estimator, as well as the manager of Russell Watergardens & Koi water feature design/build division since 2003. She has managed Russell Watergardens & Koi retail/wholesale store since it's opening in 2001 - including purchasing, shipping and receiving, hiring, directing of Human Resources at Russell Watergardens & Koi, bookkeeping, payroll, day to day operations, and selection and management of the Point of Sale Computer Systems including inventory and reporting. Pamela developed the company's systems for day to day operations.
Pamela also manages RW Distributing, Inc., Russell Watergardens & Koi "sister" distribution company. She manages its warehouse, inventory, shipping, receiving, and employees. Pamela created inventory, shipping, and tracking procedures, as well as, dealer inventory and tracking procedures.
Pamela is also the in-house "super-model" for Russell-Technologies™ equipment and products seen on this web site. Pamela is also an avid golfer and divides her time between Seattle, Wa. and Tucson AZ.
Founders John & Pamela Russell flying planes in Las Vegas
The Russell's are taking the Top Gun Flight Experience at Sky Combat Ace -
for more information about the experience, click here.
Below is a YouTube version of the video for those who cannot play the Flash file above.