The Russell Watergardens & Koi
Mission Statement and Core Values
|To provide an interactive, educational, and fun shopping experience, that creates happy customers that proudly say: "I'll be back, and I'm bringing my family and friends!"
Caring about quality is in everything we do and we never stop trying to do things better than they've ever been done before. We pride ourselves on attention to detail and thoroughness.
Excellence is not a act - but a habit.
A good reputation is difficult to attain. A reputation for industry leading innovation and exceptional customer service is even harder. Which is why it must be earned each and every day with each and every customer. We've earned our reputation by constantly asking ourselves one question: How can we improve the customer's experience?
Russell Watergardens & Koi provides better value through well trained, courteous employees, and a clean, well organized store with more innovative products.
The Russell Watergardens & Koi brand can be defined as one simple word: Trust.
Russell Watergardens & Koi: